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Post by sojib000 on May 20, 2024 4:50:41 GMT
Expected for the interval that stopped happening. without a doubt is that the customer seeks to satisfy their desire or need in another brand another channel thus being able to be 'hooked' by this new experience and from then on consider this new channel as an option of future purchases explains the executive. Omnichannel strategy In short businesses that serve their consumers through digital channels should never be completely inaccessible. Therefore it is essential to have an omnichannel Saint Kitts and Nevis Email List strategy which means being on all possible channels both to make sales and to provide service throughout the customer journey. Firstly it is a matter of protecting yourself from unforeseen events through supplier redundancy. For example to avoid problems with logistics the ideal is to have two or more delivery companies as partners. So so that contact with the digital consumer is not lost it is necessary to use different contact channels whether social networks or messaging applications. This is the vision of Douglas Torres CEO and founder of Yup Chat a startup that helps other companies communicate with customers through different means. Among the options highlighted by the entrepreneur in an exclusive interview are SMS as it does not depend on an internet connection; email as it is always functional and used by most people; and webchat within the website itself. With a small monthly investment any company can have an.
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